First, Break All the Rules: What the World's Greatest Managers Do Differently

Additional First, Break All the Rules: What the World's Greatest Managers Do Differently Information

The greatest managers in the world seem to have little in common.

They differ in sex, age, and race. Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance.

Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they motivate people -- they find the right steps; how they motivate people -- they find the right fit for each person, not the next rung on the ladder.

This book is the key to attracting and retaining talented employees. Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her -- they find the right steps; how they motivate people -- they find the right fit for each person, not the next rung on the subject of employee opinion -- finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest.

There are vital performance and career lessons here for managers at every level, and, best of all, the This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover.

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